Delivery Information

Please note that the beds, mattresses and furniture are on extended lead times at the moment.  We are working with our suppliers to get these timings reduced however, please allow approximately 12 weeks for delivery unless otherwise stated in the items description.  We will provide updates on lead times wherever we are able to do so.

Items that we hold in store will be despatched within 2 working days, and delivered to you in 3-5 working days.

Please note, that stock levels can change due to us having a retail store as well.  If any items from your order are short in quantity, we will advise at the earliest opportunity, where we can discuss your options.

Delivery

All delivery charges are subject to change depending on the delivery country, the size and the weight of your parcel. Our Customer Service team will contact you before despatching your parcel should this be the case and we may ask you for additional delivery charges.

Before you finalise and submit your order please ensure the delivery address is correct including the postcode. 

Please also check your order confirmation as we will have to charge an additional fee should the parcel be despatched with an incorrect address on. 

Delivery in Europe is available on certain products. Delivery is charged in accordance with the size and destination address of the order as per the delivery cost at the time of order. However, should the volumetric weight be heavier when the parcel has been packaged up we may ask for additional funds to cover the cost of the delivery. Please note we will only pass on the courier charges...we will not charge additional fees for this service.

Standard Delivery via My Hermes or Parcelforce from £6.98 to £15

Please allow up to 10 working days to receive your order during or after busy periods (Sales, events, public holidays)

Only Monday to Friday are classed as working days.

All delivery charges are subject to change and our Customer Service team will contact you before despatching your parcel should this be the case. All prices charged are in GBP.

All deliveries to destinations outside the UK may be subject to import duties and taxes, which are levied by the importing country at the time the delivery arrives in your country. All applicable duties, fees and any additional charges are outside of our control and you will be responsible for these payments.

Please note for large orders, delivery cost will be weight and size dependent, so we do reserve the right to contact you regarding an increase in the price and to take additional payment if required. If you are placing a large order, please email us with all the items you would like to purchase with your delivery address and we will send you a shipping quote.

Prices for overseas deliveries are weight and size dependent, so we do reserve the right to contact you regarding an increase in the price to take additional payment if required.

We do not offer International delivery outside of Europe.

Due to a number of damages having been reported in the delivery process we are unable to ship certain item out. Please call 01743 588 838 if you wish to discuss alternatives. You can arrange your own delivery service however we will not be held liable for any damages upon delivery.